Frequently Asked Questions

Everything you need to know about styling your dream home with TT.

What is the typical delivery time for furniture orders?

Standard shipping usually takes 5-10 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.

Do you offer a warranty on your home decor and furniture?

Yes, all TT furniture items come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.

What is your return policy for home goods?

We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are non-returnable.

How can I track the status of my shipment?

Once your order leaves our warehouse, you will receive an email with a tracking number and a link to our logistics partner's portal for real-time updates.

Are the materials used in your products sustainably sourced?

TT is committed to sustainability. We prioritize FSC-certified woods, recycled textiles, and eco-friendly finishes across our entire home collection.

Can I change or cancel my order after it has been placed?

Orders can be canceled or modified within 24 hours of placement. After this window, the order enters our fulfillment process and cannot be changed.