Returns & Exchanges
At TT, we want you to love your home as much as we do, which is why we offer a 30-day return policy for all furniture and decor items in their original condition. If your purchase isn't the perfect fit for your space, we are committed to making the exchange or refund process as seamless as possible.
Initiate Your Request
Log into your TT account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.
Pack with Care
Place the items back in their original packaging, ensuring all hardware, assembly tools, and protective materials are included to prevent damage during transit.
Label and Ship
Affix the prepaid shipping label provided via email to the outside of your box and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned home goods, we will process your refund to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing